Terms of Use

Effective Date: December 1, 2025 | Last Updated: December 1, 2025

1. Acceptance of Terms

By accessing, browsing, or using the Livently platform, website, mobile application, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Livently ("Livently," "we," "us," or "our").

2. Description of Service

Livently is an AI-powered event planning marketplace platform that connects Event Organizers with independent Vendors to plan, organize, and execute unforgettable events and experiences. Our Service includes but is not limited to:

  • Event discovery, search, and matching tools powered by AI
  • Communication and messaging between Organizers and Vendors
  • Booking facilitation, contracts, and transaction support
  • User account creation and management
  • Content creation and sharing tools (e.g., event ideas, moodboards, checklists, timelines)
  • Payment processing capabilities
  • Reviews, ratings, and analytics/reporting tools

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 13 years old to use our Service. If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you may only use the Service with the supervision and consent of a parent or legal guardian.

3.2 Account Creation

To access certain features of our Service, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized use of your account
  • Ensuring your account information remains accurate and up to date

3.3 Account Restrictions

You may not:

  • Create multiple accounts for the same individual or entity
  • Share your account with others
  • Use another person's account without permission
  • Create accounts using automated means or false information

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service responsibly and professionally.

4.2 Prohibited Activities

You agree not to:

Content Violations:

  • Post, transmit, or share content that is illegal, harmful, threatening, abusive, defamatory, vulgar, obscene, invasive of privacy, or otherwise objectionable
  • Upload content containing viruses, malware, or other harmful code
  • Share content that infringes on intellectual property rights
  • Post spam, advertisements, or unsolicited communications

Platform Misuse:

  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use automated systems (bots, scrapers, etc.) without permission
  • Reverse engineer, decompile, or disassemble any part of the Service

Harmful Behavior:

  • Harass, bully, or threaten other users
  • Impersonate any person or entity
  • Collect personal information from other users without consent
  • Engage in any activity that could harm minors

5. User Content

5.1 Your Content Rights

You retain ownership of all content you create, upload, or share through our Service ("User Content"). By submitting User Content, you grant Livently a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with providing and promoting our Service.

5.2 Content Responsibility

You are solely responsible for your User Content and warrant that:

  • You own or have the necessary rights to share the content
  • Your content does not violate these Terms or applicable laws
  • Your content does not infringe on third-party rights

5.3 Content Moderation

We reserve the right, but have no obligation, to monitor, review, or remove User Content that violates these Terms or is otherwise objectionable. We may take these actions without prior notice.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the practices described in our Privacy Policy.

7. Payment Terms

7.1 Fees and Billing

If you purchase paid features or services, you agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable unless otherwise stated or required by law.

7.2 Payment Processing

Payments are processed by third-party payment processors. You agree to provide accurate payment information and authorize us to charge your chosen payment method.

7.3 Subscription Services

For subscription-based services:

  • Subscriptions automatically renew unless cancelled
  • You may cancel at any time through your account settings
  • Cancellation takes effect at the end of your current billing period

8. Intellectual Property Rights

8.1 Our Rights

The Service and all related content, features, and functionality are owned by Livently and are protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without our written permission.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for your personal or business use in accordance with these Terms.

8.3 Feedback

Any feedback, suggestions, or ideas you provide to us may be used by Livently without any obligation to compensate you.

9. Third-Party Services and Links

Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by Livently. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to maintain Service availability but cannot guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

10.2 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, LIVENTLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.3 Limitation of Liability

IN NO EVENT SHALL LIVENTLY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Livently, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any third-party rights

12. Termination

12.1 Termination by You

You may terminate your account at any time by following the instructions in your account settings or contacting us directly.

12.2 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms or engage in conduct that we determine is harmful to our Service or other users.

12.3 Effect of Termination

Upon termination:

  • Your right to access the Service will cease immediately
  • We may delete your account and User Content
  • Provisions that by their nature should survive termination will remain in effect

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Arbitration

Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the European Court of Arbitration in London. You waive your right to participate in class action lawsuits or class-wide arbitrations.

13.3 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or other urgent matters.

14. General Provisions

14.1 Changes to Terms

We may modify these Terms at any time by posting the updated version on our website. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14.2 Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by Livently on the Services, shall constitute the entire agreement between you and Livently concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Livently’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND Livently AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

14.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Livently regarding the Service.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

14.5 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

15. Contact Information

If you have questions about these Terms, please contact us at:

Livently

Office 12424

182-184 High Street North

London, England, United Kingdom

E6 2JA

Email: legal@livently.io

Website: https://livently.io

These Terms of Use were last updated on December 1, 2025. Please review them regularly as they may change from time to time.